MemberDecember 18, 2019 at 2:21 am
The idea of having a 14 foot kayak shipped to my house doesn’t exactly make me feel good about it. Especially with what I’m getting ready to spend.
Those of you who have ordered offline and not in person, was the process smooth? Did the yak show up with damage?
SaltyLawnGuestDecember 18, 2019 at 2:21 am
It’ll be fine as long you look it over before accepting delivery. But you should look at all your packages before accepting delivery lol
jddiel06GuestDecember 18, 2019 at 2:21 am
Ordered my by phone from a kayak dealer in Oklahoma City. (Jackson Big Tuna kayak so I am sure it’s similar in size to yours) Came in a huge Semi Truck. Open the packaging look it over WELL, turn it over and look at the bottom all of that before accepting delivery
TheFunksterGuestDecember 18, 2019 at 2:21 am
Every shipped kayak I’ve seen has had great service if they’re damaged. Depending on the company of course.
AzHighwaysGuestDecember 18, 2019 at 2:21 am
Thanks guys. Feeling more confident about the process
AntsinthePants87GuestDecember 18, 2019 at 2:21 am
I ordered mine through Amazon, which was delivered on a XP Logistics Home delivery truck. The biggest hassle was setting the delivery appointment since I needed to be home when it was delivered (and the trucking company was a no show on the day we setup the appointment…).
kayak arrives with all parts (seat, drive unit) disassembled and strapped to the hull. the entire boat was wrapped in cardboard, and over-wrapped in plastic.
CoopNineGuestDecember 18, 2019 at 2:21 am
I ordered my Outback from ACK, the local dealer around here didn’t seem too interested in ordering one during late summer, and said it could be a month or two before I was able to take delivery. They’re a seasonal business around this part of the country, so I understand.
It was packaged nicely, and arrived with no damage. Honestly they would have had to try hard to damage it with how ACK had it packed. Hardest part was waiting for the last mile delivery. It made it to my city in about 2 days, but sat for a week before they could get it to me, or tell me whether I could pick it up. I finally get the call they’re ready to deliver when I’m sitting in the airport waiting for a flight out. The delivery company was a pain. I couldn’t be available to take delivery, so I asked if they could leave it inside my side gate (out of site) They said if I could have the gate open, they could do that, but they couldn’t open a gate, because that was another level of service. Whatever, I had my wife open the gate for them before they delivered. So they left it in front of the garage… Whatever. It ended up fine, but these last mile delivery companies aren’t the best when it comes to customer service.
kursahGuestDecember 18, 2019 at 2:21 am
I’ve ordered from ACK (two Perception Sound 10.5’s in 2016) and from Quarry Springs Outfitters (Crescent Ultra Lite Tackle and Crescent Lite Tackle in Aug 2019). Both went well. I paid quite a bit for freight from Quarry Springs in Ohio, but that was the only way to get Crescents to my home in Montana at the time…now they’re on ACK.
Overall was easy, but had to be home when the freight truck arrived, they called in advance and gave me a choice of time windows too.
Met them, went well, all kayaks were well packaged and padded for shipping. I did see some dents and scratches on my Crescent Lite Tackle, but nothing to at was worth throwing a fit about…honestly don’t even notice them anymore.
So far zero issues with freight shipping, but if there is obvious damage or issues, turn down the shipment and contact the seller before the truck leaves.
wkdravennaGuestDecember 18, 2019 at 2:21 am
I am planning on having one delivered to my work.
I guess it helps that i often get big deliveries anyways. Also helps we have a warehouse ?